Financial Operating Data - View the Financial Data. It is the official policy of the Alabama Community College System and Coastal Alabama Community College that no person shall be discriminated against on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age or any other protected. Respondus LockDown Browser, or simply LockDown Browser, is a custom web browser that enables you to discourage cheating while students are taking their online exams. Developed by Respondus, this strict program does exactly what its name implies and locks down your browser usage.
- Respondus Lockdown Browser Download For Canvas Hcc
- Respondus Lockdown Browser Canvas Download Free
- Lockdown Browser Download Free
Notes
- Respondus Lockdown Browser does not work on Chromebooks
- You must have a webcam and a reliable, high-speed internet connection to use Respondus Monitor
- Most Respondus problems are due to one of the following:
- Firewall conflicts > turn off the firewall
- Anti-Virus software conflicts > turn off the anti-virus program
- Loss of internet connectivity > send teacher a message and try to reconnect and resume exam
- Other potential issues
- Give the browser a few seconds to fully load the exam before clicking 'Take the Quiz'. Clicking too soon has been reported as a potential cause of issues
- Browse to the quiz from the Assignments page, or the Modules page. Sometimes following links in notifications or in the 'To do' section of your Dashboard will fail to send all of the necessary parameters to the Canvas server.
Downloading Respondus LockDown Browser
Troubleshooting Respondus LockDown Browser
- Blank screen during exam
A blank screen indicates that the browser has lost connectivity with your institution's server, and the webpage cannot load into the browser.
In most cases, you should be able to leave your exam, shut down LockDown Browser, and restore your internet connection. We recommend restarting your computer and moving as close to the router as possible.
If a freeze has occurred, and you're unable to exit, please reference this article
For more information see - https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/579/25/blank-screen-during-exam
- LockDown Browser appears as malware or a virus
This is a potential problem when installing Respondus Lockdown Browser.
Security software or an 'anti-malware' program with very high settings might falsely detect LockDown Browsers as malware such as a virus, Trojan or parasite. The security program would block the download or corrupt the LockDown Browser installer.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/274/18/lockdown-browser-appears-as-malware-or-a-virus
- Error Message:'Update server is not supplying information, or the connection to update server is blocked.'
When the warning appears, 'Update server is not supplying information, or the connection to update server is blocked. Please try again later' this typically indicates that security settings or another application is blocking access to the Respondus servers that LockDown Browser uses at startup
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/195/25/update-server-is-not-supplying-information-or-the-connection-to-update-server-is-blocked
- You must close SSInvitationAgent in a Mac
The 'SSInvitationAgent' is actually a component of other applications such as Apple Messages that also offers a screen sharing option, which is separate from the Mac->System Preferences->Sharing indicated in a warning when starting LockDown Browser 2.0 for Mac.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/576/25/you-must-close-ssinvitationagent-in-a-mac - Mac: Webcam Not Detected
If your webcam is not detected at some point during the pre-exam webcam check, and you see the below message, it is likely caused by 3rd party anti-virus software that is installed on your computer. It's also possible that you aren't seeing the below message, but rather are experience a freeze/hang on one of the steps. This, too, may be caused by anti-virus software.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/425/26/mac-webcam-not-detected - Webcam Blocked
If you see an image of camera with an arrow through it during your pre-exam webcam check, it is because of a privacy setting that is enabled in your camera's software utility.
https://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/470/26/webcam-blocked - Error: Course (OK), Exam (UNKNOWN)
The above error indicates that the exam's LockDown Browser settings could not be detected. For Canvas users, this may be due to you not letting each page fully load before clicking on the 'Take Quiz' button.
https://support.respondus.com/support/index.php?/Knowledgebase/Article/View/483/0/canvas---course-ok-exam-unknown
Canvas Instructure Learning Management System
- Henderson's supported learning management system
- Login - Logging in – Log in with your standard username (everything before the ‘@’ symbol of your HSU email address) and whatever password you set up. If you haven’t set up a password yet, you’ll need to follow the “Forgot Password?” link on the login page before following the steps it provides.
- Student App - Download and use the Canvas Student App for iPhone or Android.
- Student App - Android FAQ for Canvas
- Student App - iOS FAQ for Canvas
3rd party LMS – Some professors may choose to use a publisher’s LMS like McGraw Hill or Cengage. These are not supported through Henderson. You will need to contact your professor or a representative with that company if you need assistance with that technology.
Student account services, computer login, grades (myHenderson)
Microsoft Services (email, storage, etc.)
Student email - provided through Office 365
Microsoft Office 365 - Word, Excel, PowerPoint, and more free to students
OneDrive - Data storage
Screen capture
TechSmith Relay/Knowmia – Henderson's official screen capturing and video recording system for all faculty, staff, and students with a Henderson email address (@reddies.hsu.edu or @hsu.edu). Make recordings that can easily be shared through Canvas while also giving you access to track views, include questions during the video, and even do some minor editing. It can also be used outside of Canvas, but all users must use a Relay/Knowmia account to create or view content.
- Login - or go to henderson.techsmithrelay.com. Use your Henderson email address to sign up and sign in. You should NOT be asked for a keycode. If you are, please open a support ticket here.
- TechSmith Fuse (mobile App) (this link has the download for Android and Apple products plus tutorials).
YouTube – You are welcome to record using whatever recording program you want and upload the recording to your own YouTube channel (using a personal Google account).
Virtual meeting spaces
Zoom – This creates a video conferencing session that can invite people with or without a zoom account. Some faculty will choose to use Zoom. Be sure to log in with the preferred link your professor provides.
- Login - provided by your professor
Google Meet – Part of Henderson's Google Suite for Education account. Some faculty will choose to use Google Meet. Students do not need a Google account to attend a Google Meet.
- Making a Hangouts Meet - a link should be provided to you by your professor
BigBlueButton – Built into Canvas as Conferences and designed to be a virtual classroom. Recordings are available for 14 days.
- Login (through Canvas)
- BBB's Help page
Online Proctoring
Respondus Lockdown Browser - LockDown Browser 'locks down' the browser on a computer or tablet. Students are unable to copy, print, access other applications, or visit other websites during an online exam.
Respondus Lockdown Browser Download For Canvas Hcc
- Login - online available in Canvas
- 24/7 Live Chat support – Respondus Monitor has live chat support (with real people) that can be accessed at any time.
Respondus Monitor - Respondus Monitor is a fully automated proctoring solution that enables students to take online exams at any time of the day or night, without pre-scheduling. Students use a webcam to record themselves during an exam. Respondus Monitor MUST be used with LockDown Browser.
Respondus Lockdown Browser Canvas Download Free
- Students will check out webcams at the Huie Library to use on the 2nd and 3rd floors and the 4 computers in the small Huie Library classroom.
Online Plagiarism & Writing Assistance
Grammarly - Grammarly is a grammar, spelling, and context checker designed to assist students and faculty with assorted writing projects. Grammarly provides a Chrome plug-in that provides real-time writing assistance. Grammarly has a plagiarism checker.
Lockdown Browser Download Free
Contact
- Phone: 870.230.5678
- Support Portal: Help.Hsu.Edu
- email: HelpDesk@hsu.edu or freshdeskautomatedemail@hsu.edu